Frequently Asked Questions

Q: HOW DO I APPLY CARELASH PLATINUM EYELASH GROWTH SERUM?

Carelash Platinum may be used in the evenings before bed or in the mornings before make up/ cream application.Studies have shown follicle cells to be more active in the mornings, therefore AM applications may be more beneficial in obtaining faster growth** Please ensure your skin is dry and clean from any creams/oils.Shake the tube well to ensure ingredients are mixed and activated prior to application. Apply along the lash line and/or brow line. Please wait for the product to absorb before applying any creams or make up.For sensitive skin, apply every other day

Q: HOW SOON WILL I SEE RESULTS?

Optimal results will be achieved after 6-8 weeks of daily application, HOWEVER many of our clients start being results as early as 2 weeks of daily application. Please keep in mind age, diet, medications, health factors may interfere with the efficacy of the product and result time frames may vary.

Q: HOW DO I MAINTAIN MY GORGEOUS CARELASHES?

Once your fabulous results are achieved - please maintain them by using product every other day.

Q: CAN I USE CARELASH PLATINUM ON MY EYEBROWS?

Definitely! Grow fabulous, thick,sexy eyebrows as well as your lashes by applying on dry cream-free skin in the morning and/or at night.Please ensure the serum is applied on the skin beneath the brow and not on the eyebrow hair.

Q: CAN I PUT ON MAKE UP AFTER APPLYING CARELASH PLATINUM?

Yes! Please wait 1-2 minutes for the serum to absorb before applying mascara/eyeliner. *** Helpful hint *** Put a few drops of serum into your mascara tube/liquid eyeliner for dramatic results FASTER!

Q: CAN CARELASH PLATINUM BE USED WITH EXTENSIONS?

Yes. Ingredients in the serum will not interfere with the glue adhesive used with lash extensions. Furthermore,Carelash Platinum is applied to the skin of the eyelid and not on the actual lashes, where it man be interfering with the glue.Using Carelash Platinum with lash extensions would be very beneficial as it will strengthen the damaged lashes caused by extensions.

Q: HOW LONG DOES A TUBE OF CARELASH PLATINUM LAST?

A bottle of Carelash Platinum should last about 2 month(1 month if applied to eyebrows as well as eyelashes). Once opened, the formula should be discarded after 4 months.

Q: I WEAR CONTACT LENSES? CAN I USE CARELASH PLATINUM?

Yes, you can use Carelash Platinum with contact lenses. Remove contact lenses before application of Carelash Platinum. Contact lenses may be re-inserted 15 minutes after applying Carelash Platinum.

Q: MY EYES ARE IRRITATED, ITCHY, OR RED FROM THE PRODUCT, WHAT SHOULD I DO?

Certain individuals may be sensitive to the ingredients in Carelash Platinum as the skin around the eye is very sensitive. It is completely normal to experience redness, dryness and irritation up to 10 days of using Carelash Platinum. If bothersome mild or moderate redness or irritation occurs, discontinue the use of Carelash Platinum temporarily until symptoms resolve. If you choose to,please  resume Carelash Platinum application every other day. Discontinue the use of Carelash Platinum permanently if irritation reoccurs past 10 days of use.

Q: I NOTICED SOME SKIN DISCOLORATION AFTER USING CARELASH PLATINUM, SHOULD I BE CONCERNED?

Some discoloration(darkening) of the eyelids where the product was applied is possible.This may or may nor disappear after the product use has been discontinued.

Q: IS CARELASH PLATINUM SAFE DURING PREGNANCY AND/OR BREASTFEEDING?

Carelash Platinum should not be used if you are pregnant or breastfeeding. Carelash Platinum has not been tested on nursing / expecting mothers and possible adverse effects are not known.

Q: I HAVE/HAD CANCER/TREATMENTS, CAN I USE CARELASH?

Depanding on your eye sensitivity post chemo treatments you may use Carelash Platinum every other day vs normal daily application.The results may not be as prominent immediately post chemo treatment due to lower cell regeneration activity caused by chemotherapy.